FREQUENTLY ASKED QUESTIONS
How do I place an order?
Placing an order is easy. You can do it online through our website or
visit our physical location. Our team is also available to assist you by phone or email.
What is the turnaround time for orders?
Turnaround times vary depending on the project's complexity and quantity.
We strive to complete most orders within a few business days. For urgent orders,
please let us know, and we'll do our best to accommodate.
What is the minimum and maximum order quantity for book printing?
Our minimum and maximum order quantities vary depending on the type of book and
your specific requirements. Please contact us for details.
What file formats do you accept for printing?
We accept a variety of file formats, including PDF
Please check our guidelines for preferred formats and specifications.
Do you accept returns?
Due to the nature of our custom printed products they are non-resalable,
therefore we are unable to accept returns.
E-Proofs are provided free of charge when you place your order.
If there are proven errors created from our end we will reprint the job to your satisfaction.
Do you provide ISBN and barcode services for books?
If you require an ISBN number for your publication check out here: ISBN registration,
it’s a very simple procedure. ISBNs are registered by the author, and once an
ISBN number is obtained and sent to us.
What if I have a problem with my order or need assistance?
If you encounter any issues or have questions about your order,
please contact our customer support team.
We are here to assist you and ensure your satisfaction.